When comparing Medicare Advantage plans, two names often stand out: Humana and Peoples Health. Both companies offer comprehensive benefits tailored for seniors, but understanding the differences between them is crucial in choosing the plan that best fits your health and budget needs. In this article, we explore their offerings, rankings, pros and cons, and answer frequently searched questions about each.
Humana Overview
Humana is one of the largest health insurance providers in the U.S., serving over 17 million members. Known for its vast network, diverse plan options, and strong customer service, Humana is a popular choice among Medicare beneficiaries.
Key Features:
- Offers HMO, PPO, and PFFS Medicare Advantage plans
- Includes prescription drug coverage (Part D) in many plans
- Provides dental, vision, and hearing benefits
- Access to SilverSneakers fitness program
- Expansive nationwide provider network
Peoples Health Overview
Peoples Health, a Louisiana-based health plan, focuses exclusively on Medicare Advantage plans. With a deep understanding of local healthcare needs, it provides personalized service and region-specific benefits for Louisiana residents.
Key Features:
- Operates exclusively in Louisiana
- Offers HMO Medicare Advantage plans
- Includes comprehensive chronic condition management
- Strong partnerships with local doctors and hospitals
- Local customer service with high satisfaction ratings
Humana vs Peoples Health: Side-by-Side Comparison
| Feature | Humana | Peoples Health |
|---|---|---|
| Availability | Nationwide | Louisiana only |
| Plan Types | HMO, PPO, PFFS | HMO |
| Prescription Drug Coverage | Included in most plans | Included |
| Dental/Vision/Hearing | Yes | Yes |
| Fitness Benefits | SilverSneakers | Local programs |
| Customer Service | National call centers | Local, Louisiana-based support |
| Star Ratings (2025)* | Mostly 4 to 4.5 stars | Mostly 4 to 4.5 stars |
*Medicare Star Ratings are subject to change annually and vary by plan.
What Is the Downside of Humana?
While Humana is a reputable provider, potential downsides include:
- High out-of-pocket costs in some PPO plans
- Complexity in navigating plan benefits and provider networks
- Coverage limitations depending on location
- Reports of billing or customer service delays in some regions
What Medicare Advantage Plan Has the Highest Rating?
As of 2025, several Medicare Advantage plans from different insurers, including Humana and Peoples Health, have received 4.5-star ratings. However, the highest ratings (5 stars) are usually earned by regional or specialized plans. Star ratings depend on various factors like member satisfaction, preventive care, and management of chronic conditions.
What Went Wrong with Humana?
Some past criticisms of Humana have included:
- Plan complexity leading to confusion among enrollees
- Customer service inconsistency based on region
- Provider access issues in rural areas However, Humana has actively addressed many of these concerns through better digital tools and expanded partnerships.
Is Peoples Health Owned by UnitedHealthcare?
No, Peoples Health is not owned by UnitedHealthcare. It is a Medicare Advantage organization with deep roots in Louisiana. Peoples Health has partnerships with Ochsner Health System, enhancing its access to local doctors and specialists.
How Does Humana Rank?
Humana consistently ranks among the top 5 Medicare Advantage providers in the U.S. It is recognized for:
- Strong plan diversity
- Wellness programs
- High star ratings
- Large provider networks In 2025, several Humana plans earned 4+ stars from CMS (Centers for Medicare & Medicaid Services).
Is Humana a Good Medicare Provider?
Yes, Humana is generally considered a strong Medicare provider, especially for those seeking:
- Nationwide access
- Comprehensive benefit packages
- Digital tools for managing care However, those preferring local support and simpler plan options may find Peoples Health more appealing, particularly in Louisiana.
Final Verdict: Humana or Peoples Health?
- Choose Humana if you want national coverage, flexible plans, and a wide provider network.
- Choose Peoples Health if you’re in Louisiana and value local care coordination, community-focused benefits, and personalized service.
Both companies offer excellent Medicare Advantage options. Your choice should depend on your location, healthcare needs, and provider preferences.
