We follow Federal civil rights laws. We don’t discriminate against people, exclude them, or treat them differently on the basis of race, color, national origin, sex, age, or disability. For people with disabilities, we offer free aids and services. For people whose primary language isn’t English, we offer free language assistance services through interpreters and other written languages.
Call Customer Service for help at 1 (877) 255-0284.
You can also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights at 200 Independence Avenue, SW; Room 509F, HHH Building; Washington, D.C. 20201 or by calling 1-800-368-1019 (TTY: 1- 800-537-7697)
or online at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf.
Get a complaint form at: http://www.hhs.gov/ocr/office/file/index.html.
“We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800 MEDICARE to get information on all of your options.”